Planner FAQS

How do I participate?
You need to fill out the online registration form. Once we receive your completed form we will then check history and the potential you have of bringing group business to Mexico. As soon as we verify your potential to bring business to Mexico we will reply to your registration with regards to your acceptance for the event. It is important that you fill out all the information requested on the registration form and agree with the terms in order for us to process your request to attend. The destination makes a major investment since the only item responsible for you and your guest, client, spouse, etc. (optional) we must ensure a potential ROI. I hope you understand our effort and terms.

What is the cost for a meeting planner to participate?
The only items you are responsible for are your airfare and incidentals. However we have obtained a fare of $275.00 USD plus tax from anywhere in the USA and Canada with American Airlines.

Can I use my mileage or my own travel agency, airline of preference?
Absolutely! However you must be able to participate all 4 days of the program

How do I make my reservation with AA?
Once we have accepted your participation we will then send you the record locator for this event along with the 800 number for you to make your reservation.

Can I bring a spouse or guest?
Yes, However an additional charge will apply.

Can my spouse or guest participate in the networking events?
Yes.

Who makes my hotel reservation?
We will select the hotel based on your program needs. A confirmation number will be sent to you thirty days prior to the event.

Must I participate in all events?
Yes, Planners who no-show to any scheduled events will be charged a $150.00 per night plus applicable taxes. Events marked as “Optional” are not considered as part of this conditon. Please be aware that each hotel as well as the destination are making a major investment to showcase Mexico.

What is the dress code?
Business and resort casual through out the program.

Are kids allow?
No. Kids are not allowed to participate.

Can I bring my client?
Absolutely. They would need to register online as well.

Can I choose the hotel of preference?
No. We will select the hotel that best matches your potential group needs. You may make the request, but we cannot guarantee that you will be hosted at your selected hotel.

What Hotels are participating in the program?
Moon Palace Golf & Spa Resort
Cancun Moon Palace Golf & Spa Resort
Omni Hotel and Villas Cancun
Hilton Resort & Golf Spa Resort
Gran Melia Resort
ME By Melia Hotel and Resort 

Can I come in before or extend my stay?
Yes, However you will be responsible for your room rate for the additional nights. Pre and post rates are available.